Refund & Replacement Policy :

  1. Refund Policy :
    • Please note that personalized products are non-refundable and cannot be cancelled once the order is placed.
  2. Replacement Policy:
    • To facilitate damage claims, kindly record a full unboxing video when opening your package. In the event of damage, replacements will be processed based on the provided video.
  3. Damage Replacement Guidelines:
    • In case of any damages, it is essential to report them within 48 hours of receiving your order. To initiate the process, please send a video detailing the damage, along with your order information, to our WhatsApp number: 9905338309.